FAQ

Pet Light uses specific wavelengths of red and near-infrared light that penetrate your pet's tissues and target cellular mitochondria. This process, called photobiomodulation (PBM), stimulates the production of ATP (cellular energy) by up to 200%, accelerating natural healing processes, reducing inflammation, and providing pain relief at the cellular level.

Pet Light delivers precise therapeutic wavelengths at optimal power density, unlike regular red lights or heat lamps. Our Complete Healing Kit includes three professional-grade devices with medical-grade LEDs, providing the exact specifications used in veterinary clinics and proven effective in clinical studies.

Yes! Pet Light delivers the same professional-grade red light therapy used in over 1,200 veterinary clinics worldwide. The difference is you can now provide this treatment at home, saving thousands in vet bills while giving your pet daily comfort.

Most pet parents notice improvements within 1-2 weeks of consistent use. Initial signs include increased mobility, better sleep, and more playful behavior. Significant improvements in pain and stiffness typically occur within 2-4 weeks. Maximum benefits are usually achieved after 6-8 weeks of regular use.

Pet Light is effective for numerous conditions with specific protocols:

Dogs:

• Osteoarthritis/Hip Dysplasia: 6-8 J/cm², significant improvement in 82% of cases
• Back Pain/IVDD: 6-8 J/cm², vet-guided treatment
• Post-Surgical Recovery: 3-8 J/cm², 40% faster healing
• Wounds/Abrasions: 3-5 J/cm², accelerated closure
• Muscle Strains: 4-6 J/cm², faster recovery
• Skin Conditions: 2-4 J/cm², reduced inflammation

Cats:

• Feline Osteoarthritis: 4-6 J/cm², improved mobility
• Post-Op Recovery: 2-4 J/cm², enhanced healing
• Wound Healing: 2-4 J/cm², faster repair
• Stomatitis: 3-6 J/cm² (vet-guided)

Yes! Clinical studies show 82% of dogs with severe arthritis experienced significant pain reduction. While Pet Light may not eliminate all symptoms in severe cases, most pets show meaningful improvement in mobility, comfort, and quality of life when following the recommended protocol.

Never stop prescribed medications without veterinary approval. Pet Light works excellently alongside traditional treatments and may allow you to reduce medications over time, but this should always be done under veterinary supervision.

NEVER use Pet Light in these situations:

🚫 NEVER over or near tumors/cancer:

• Red light can accelerate cancer cell growth and proliferation
• Multiple studies show faster tumor growth with light therapy
• Only use for palliative care under veterinary oncologist supervision

🚫 NEVER on pregnant or nursing pets:

• Avoid abdomen and mammary areas completely
• Effects on developing fetuses are unknown
• Wait until after weaning to resume treatment

🚫 NEVER on pets under 12 months:

• Growth plates are still developing until skeletal maturity
• Light therapy can alter bone development and growth
• Can cause changes in cartilage thickness and bone length

🚫 NEVER directly into eyes:

• Can cause retinal damage or vision problems
• Always protect eyes during treatment
• Most pets naturally look away from bright lights

🚫 NEVER over active bleeding:

• Wait at least 48 hours after bleeding completely stops
• Light therapy increases blood flow which can restart bleeding
• Consult vet for post-surgical timing

🚫 NEVER over thyroid gland:

• Can affect hormone production
• Avoid neck area near thyroid
• Consult vet if treating neck injuries

Always get a veterinary diagnosis first! Red light therapy can mask symptoms of serious conditions like fractures, infections, or internal injuries. The rapid pain relief can hide "ticking time bombs" that need immediate medical attention. Never guess - see your vet first.

Use with extreme caution or avoid in these conditions:

Seizure Disorders:

• Use continuous mode ONLY - never pulsed settings
• Strobing lights can trigger seizures
• Consult neurologist before use

Photosensitive Pets:

• Some pets are sensitive to light therapy
• Start with very short sessions (30 seconds)
• Watch for unusual reactions

Immunocompromised Pets:

• Pets on immunosuppressant medications
• Cancer patients undergoing chemotherapy
• Consult oncologist before use

Lymphoma Patients:

• Light therapy is contraindicated
• Can stimulate lymphatic system inappropriately
• Veterinary supervision required

Dark coats absorb more light energy and can warm faster. Monitor your pet closely during treatment. If the area feels warm or your pet seems uncomfortable, reduce treatment time or take breaks. The warming effect is normal but should never cause discomfort.

Yes! There's a "biphasic dose response" - too little may do nothing, but too much can actually reduce benefits and potentially cause harm. Stay within the recommended fluence range (3-8 J/cm²) and follow our timing guidelines. More is NOT better with photobiomodulation therapy.
Our devices are designed to be used for the specific periods mentioned in the usage guide by condition.

Yes, especially for these situations:

• Pets with existing medical conditions
• Pets on medications
• Undiagnosed pain or symptoms
• Post-surgical recovery timing
• Cancer patients (absolutely required)
• Pets with seizure disorders

While Pet Light devices are generally safe, veterinary guidance ensures optimal results and safety.

Yes! Red light therapy works synergistically with most treatments including:

• Pain medications (may allow dose reduction over time)
• Physical therapy and rehabilitation
• Supplements and joint support
• Acupuncture and massage
• Post-surgical care protocols

Treatment times vary by device and condition (rounded to nearest 30 seconds):

Pet Light Pen (RLT Pen):

• Session time: 30 seconds to 5 minutes per affected area (based on condition)
• Best for: Precise targeting of closed wounds, joints.

Pet Light Wrap:

• Session time: 30 seconds to 3 minutes per affected area (based on condition)
• Best for: Joints, muscle groups, flexible targeting

Pet Light Mat:

• Session time: 30 seconds to 5 minutes per affected area (based on condition)
• Best for: Full-body treatment, larger areas, relaxation

Frequency depends on the condition being treated:

For Acute Conditions ( closed wounds ,post-surgery):

• Daily treatments for 5-7 days, then every other day
• Use precise timing from our fluence tables

For Chronic Conditions (arthritis, mobility issues):

• 3 times per week for 6 weeks, then reduce to 1-2 times weekly for maintenance
• Consistency is more important than frequency

Each device has specific strengths:

Use the Pen for:

• Closed wounds
• Precise targeting of specific problem spots

Use the Wrap for:

• Joint pain (hips, elbows, knees)
• Muscle strains and sprains
• Back pain and IVDD
• Areas that need flexible positioning

Use the Mat for:

• Full-body wellness sessions
• Large area coverage
• Relaxation and stress relief
• Multiple treatment areas simultaneously

Yes, but follow the recommended treatment times for each device and condition. You can treat different areas with different devices in the same session, but don't exceed the total recommended treatment time per area.

Pet Light devices are water-resistant but not fully waterproof. They can handle pet drool and minor moisture, but should not be submerged in water. Clean with a soft, slightly damp cloth only. No solvents or submersion.

Pet Light devices are built for daily use with high-quality materials designed to withstand normal pet use. With proper care and maintenance, the devices should provide years of reliable service. Regular inspection of cables, straps, and connections is recommended.

Pet Light RLT Pen:

• Irradiance: ~217 mW/cm² (contact), ~51 mW/cm² (3 inches)
• Fluence rate: ~13.0 J/cm² per minute (contact)
• Timer: 5-minute auto-timer
• Best distance: Contact or ≤1 inch

Pet Light Wrap:

• Irradiance: ~110 mW/cm² (contact)
• Fluence rate: ~6.6 J/cm² per minute
• Timer: 15-minute auto-off (max 30 min per area)
• Best distance: Contact (part/clip fur)

Pet Light Mat:

• Irradiance: ~114-85 mW/cm² (fast-slow settings)
• Fluence rate: ~6.8-5.1 J/cm² per minute
• Active area: 30 × 60 cm
• Best distance: Contact (part/clip fur)

 Absolutely! Pet Light is designed for both dogs and cats of all sizes. Our Complete Healing Kit includes three devices that accommodate pets from small cats (5 lbs) to large dogs (150+ lbs). Note: Cats generally require shorter treatment times than dogs - refer to our specific fluence tables for feline protocols.

Pet Light is safe for pets 12 months and older once growth plates have closed. Important: Never use on puppies or kittens under 12 months as their growth plates are still developing and red light therapy can interfere with normal bone development.

No, avoid treating pregnant or nursing pets. Red light therapy should not be used on the abdomen or mammary regions during pregnancy or active lactation. The effects on unborn offspring are not fully understood, so it's safest to wait until after weaning.

Start slowly! Begin with the shortest recommended treatment times (30 seconds) and use treats and praise. Let your pet investigate the devices when they're off. The Mat is often the best starting point as pets can lie down naturally. Most pets learn to love the soothing warmth within a few sessions.

Yes! Healing takes time, especially for chronic conditions. Most pets show initial improvements within 2 weeks, but maximum benefits often take 4-6 weeks. Consistency is key - follow the recommended treatment protocols and don't give up too early.

One Complete Healing Kit can be used on multiple pets! Clean devices between uses and allow adequate treatment time for each pet. Many families find it becomes a bonding experience as pets take turns for their "spa time."

This requires immediate veterinary oncologist consultation. While some studies suggest potential benefits for palliative care, cancer treatment should always be supervised by specialists. Red light can accelerate tumor growth, so professional guidance is absolutely essential.

Standard shipping takes 7-10 business days within the US. International shipping is available to most countries (7-14 days).

Yes, we ship to most countries worldwide. International shipping costs and delivery times vary by location. All international orders include tracking and insurance.

 We package Pet Light devices carefully, but if damage occurs during shipping, contact us immediately. We'll send replacements at no charge and handle the return of damaged units.

Yes! We provide:

• Detailed user manuals with fluence tables for each device
• Online video tutorials for proper usage
• Email support for specific questions
• Access to our private community forums
• Monthly live Q&A sessions with pet wellness experts

Fluence (measured in J/cm²) is the total amount of light energy delivered to tissues. Different conditions require different fluence levels for optimal results. Too little may be ineffective; too much can reduce benefits or cause harm. Our devices are calibrated to deliver precise fluence based on treatment time.

Follow our condition-specific fluence tables included with each device. These tables specify exact treatment times based on your pet's condition and the device being used. When in doubt, start with shorter times and gradually increase as your pet adapts.

 The optimal therapeutic range is 3-8 J/cm² for most conditions. Below 3 J/cm² may be ineffective, while above 8 J/cm² can actually reduce benefits due to biphasic dose response. Our devices and timing protocols are designed to keep you in this optimal range.